01
Dental practice, central Italy
vTiger · WhatsApp Cloud API · PHP · MySQL
Appointments confirmed by phone, manual reminders, a legacy CRM on PHP 5.6 nobody wanted to touch.
WhatsApp Business API integrated with the existing CRM: one-tap confirmation, status updated in real time, automated certified reminders. No forced migration.
02
Industrial components, multinational
Salesforce · Outbound sequences · Calendar integration
Thousands of dormant customers and trade-show leads never followed up. An internal academy to take to market.
Reactivation sequences on both pools, business development on the new market with the academy as the entry point. Pipeline tracked in the CRM, not in spreadsheets.
03
Boat builders, B2B dataset
Python · Apify · Email verification · Airtable
Thousands of builders on file, fewer than half with a verified email contact.
Multi-source scraping and enrichment pipeline with deliverability checks. Normalised, deduplicated data ready for the CRM. Cost per contact measured before scaling.